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Privacy Policy

Read the Janugo privacy policy and how information may be handled when using the website.

Last updated: 16 October 2026

Janugo respects your privacy. This Privacy Policy explains how information may be collected, used, stored and protected when you visit janugo.com, contact us or use the website's features. By using the website, you acknowledge this policy. Where consent is legally required, we will seek it as applicable.

1. Information We May Collect

Depending on how you use our website, we may collect the following types of information:

  • Contact information: Your name, email address, phone number and the details you choose to provide when contacting us or submitting a form.
  • Location information: Location details you voluntarily provide when relevant to an enquiry or service.
  • Technical information: Your IP address, browser type, device information, pages visited and basic usage data, where collected by our server or configured tools.
  • Communication records: Messages, enquiries and other information you send to us.

Please do not submit sensitive personal information unless it is necessary for a specific purpose and an appropriate secure process is available.

2. How We Use Information

Information may be used, where applicable, to:

  • Respond to enquiries and provide requested assistance.
  • Operate, maintain and improve the website.
  • Understand website usage and improve the user experience.
  • Detect spam, prevent misuse and protect website security.
  • Comply with applicable laws and respond to legitimate legal requests.

3. Cookies and Similar Technologies

Cookies and similar technologies may be used to support website functionality, remember preferences or measure website performance if these features are enabled. Third-party services may also use cookies or similar technologies when integrated into the website. You can manage cookies through your browser settings. Where required, we will provide appropriate consent options.

4. Sharing of Information

We may share information with service providers who help operate, maintain or secure the website, where necessary and appropriate. Information may also be disclosed when required by law or when reasonably necessary to protect rights, users and website security.

Janugo does not intend to sell personal information to third parties. Any sharing of information will be subject to applicable legal requirements and appropriate safeguards.

5. Data Security

We take reasonable measures appropriate to the circumstances to protect information against unauthorized access, loss, misuse or disclosure. However, no website or method of electronic transmission can be guaranteed to be completely secure.

6. Data Retention

Information may be retained for as long as necessary for the purpose for which it was collected, to respond to enquiries, meet applicable legal obligations, resolve disputes and maintain website security. Retention periods depend on the type of information and the relevant circumstances.

7. Third-Party Websites and Services

Our website may contain links to third-party websites or use external services. Those websites and services may have their own privacy policies and practices. Janugo is not responsible for the privacy practices of independent third parties. Please review their policies before sharing personal information with them.

8. Your Privacy Rights and Choices

Depending on applicable law, you may have rights to request access to, correction of or deletion of personal information, or to withdraw consent where processing is based on consent. You may also contact us with questions about how your information is handled. Requests may be subject to identity verification and applicable legal requirements.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information inappropriately, please contact us so that the matter can be reviewed.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, information practices or legal requirements. The latest revision date will be displayed on this page. Please review this page periodically for updates.

11. Contact Us About Privacy

If you have questions, concerns or requests relating to this Privacy Policy, please contact Janugo:

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